Shipping
Expedited shipping orders placed before 1PM ET, will be shipped within 24 hours, not including weekends or holidays. Delivery timeframe will depend on the shipping method. Standard shipping orders are processed within 1-2 business days from the time your order is placed, not including weekends or holidays. Please allow additional time during high-volume periods. Once shipped, most orders arrive within 5–7 business days, depending on your selected shipping method. You’ll receive an email with tracking details as soon as your order is on its way.
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Duties & Taxes
Our products are made in India and shipped from the United States. For international orders, customers are responsible for any import duties, taxes, or fees imposed by their country. These charges are not included at checkout and may be collected upon delivery. Refused shipments due to unpaid duties may incur non-refundable shipping, restocking fees, and return costs.
Returns
We accept returns on eligible items within 14 days of you receiving your shipment. Items must be in new, unworn, unwashed, and undamaged condition, with all original tags attached. Items that DO NOT meet these conditions are not eligible for return, exchange, or store credit. For full return details, please refer to our return policy or contact customerservice@self-adore.com
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